This past weekend Coco and I traveled to Sonoma for a wedding, but I decided to splurge a little and treat me and my assistant to a little mini vacation — a relaxing stay at a “cute” hotel. Unfortunately my choosing the Metro Hotel and Cafe in Petaluma was the WORST mistake I could have possibly made. From the website it looked like a funky kitschy hostel-type place. Shame on me for mistaking “BAT-SHIT CRAZY” with “kitschy.”
Upon checking in to the hotel I was told by the guy behind the desk that they had just “changed their computer system” so I would now have to give him cash for the room that I had already paid for online two days prior. I laughed because I thought he was joking. Then he insisted again that I give him cash (totaling almost $300 for two nights!!!) and when I asked, “Wait, are you joking?,” he responded, “No, I’m Russian.” Clearly thinking then that it was all joke I proceeded to ask him where my room was and he proceeded to ask me for cash again. When I told him, confused and getting very frustrated at this point, that I can’t get the money even if my credit card was refunded, I just don’t carry around wads of cash, and I guess that I should just leave? He then gave up and showed us to the room saying something about how he would just take care of it somehow.
Immediately upon getting to the room I looked up my bank statements and no, the money had not been refunded — it wasn’t even pending! And yes, it seems that this guy had totally tried to scam me. NOT the way to welcome a guests to your hotel. Coco and I were immediately stressed and concerned about the type of people who run this place. Needless to say whenever we left our room we took all of our expensive belongings with us. Shady shady goings on.
Ah but the crazy continues!…